Redressal of client grievances- Investors can seek clarification to their query and are further entitled to make a complaint in writing, verbally or telephonically. An email may be sent to the pms@electrumcapital.in. Alternatively, the Investor may call on 022-4575 0000. A letter may also be written with their query/complaint and posted at the below mentioned address:
Electrum Portfolio Managers Pvt Ltd
1301, Morya Grand, Opp Infinity Mall, Off New Link Road, Andheri (West), Mumbai – 400053
In case you are not satisfied with our response you can lodge your grievance with SEBI at https://scores.gov.in/scores/Welcome.html or you may also write to any of the offices of SEBI or contact SEBI Office on Toll Free Helpline at 1800 266 7575. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330 https://apps.apple.com/in/app/sebiscores/id1493257302
After exhausting all aforementioned options for resolution, if the Investor is not satisfied, he can initiate dispute resolution through the Online Dispute Resolution Portal (ODR) at https://smartodr.in/login.